Unfortunately no one can be told what Phantom Linux OS is - you have to see it for yourself.
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I’d start by checking if those users are somehow excluded from security defaults or if there’s a conditional access policy overriding them.
Now, we will verify the server settings to fix the Outlook synchronization error.
When it’s a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required.
Now, in the Outlook Options window, just go to the “Manage” section, and select “COM Add-in” from the list.
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